Assistance Programs
Need help?
Life can take an unexpected turn. If you find yourself in a difficult situation and unable to pay your bill, it is important that you contact us as soon as you know there may be a problem so we can discuss your options with you. Click here for contact information. There is a $5.00 late fee that will be applied to your account if payment is made past the due date. We may be able to make an arrangement with you to pay a few days later than your due date if you contact us as soon as possible. If a payment is not made on a date promised your service may be disconnected.
If you are seeking resources for assistance related to a COVID-19 financial hardship, please see our COVID-19 Customer Support page.
Clallam PUD Low-income Energy Assistance
Clallam PUD energy assistance is available for low-income customers. Applications for this funding is accepted and processed by Olympic Community Action Programs (OlyCAP) and is a separate fund from their programs. Contact OlyCAP today to see if you qualify for Clallam PUD energy assistance; you may also qualify for assistance from many of their programs as well! We encourage you to apply for this resource. *Tribal customers who receive LIHEAP through their tribal agencies may also apply through OlyCAP for the Clallam PUD energy assistance.
To apply for Clallam PUD energy assistance and see what information is required to be considered, visit OlyCAP online at: https://olycap.org/energy-assistance/ or give them a call at 360-452-4726
Budget Payment Plan
Our Budget Payment Plan annualizes your energy usage into equal monthly payments to spread out the cost of higher winter heating bills.
Neighborly Assistance
The Neighborly Assistance Program allows customers to help their less fortunate neighbors who may be struggling to pay their utility bills. Contributions can be recurring, or a one-time payment.
Other resources that you might find helpful:
“What To Do When You Are Having Trouble” provided by The United Way
OlyCAP Energy Assistance Programs
COUNTYWIDE UTILITY ASSISTANCE:
Olympic Community Action Program (OlyCAP)
Phone: Port Angeles 360-452-4726 / Forks 360-374-6193
Website: www.olycap.org
Hours: Monday–Friday 8:00am–4:30pm.
Contact OlyCAP to apply for the Clallam PUD Low Income Discount. Also, LIHEAP (Low Income Home Energy Assistance Program) and LIHWAP (Low Income Home Water Assistance Program) for income at or below 150% of federal poverty level. For more information and to schedule an appointment please visit the website or call 360-774-5225. A variety of other household assistance programs may be available throughout the year.
Sequim Community Aid
Phone: 360-681-3731
Sequim residents only. Calls received Monday-Friday 9:00am-6:00pm. Contact by telephone, leave a detailed message if no answer. Call back if no response to message.
Serenity House of Clallam County
Phone: 360-452-7221, ext. 1
Website: www.serenityhouseclallam.org
Hours: Monday–Friday 9:00am–5:00pm.
Programs include but not limited to utility assistance, rent and housing assistance, and youth services. Contact a Housing Specialist by phone or review website for details on current available programs and how to apply.
St. Vincent de Paul Port Angeles
Phone: 360-457-5804
Contact by telephone and leave a detailed message if no answer. Call back if no response to message.
St. Vincent de Paul Sequim
Phone: 360-683-2112
Contact by telephone and leave a detailed message if no answer. Call back if no response to message.
MANNA
Phone: 360-457-3954
Port Angeles residents only. Leave a message any day or time, staff calls back Thursdays only from 9:00am-12:00pm. Assistance is available as resources allow.
Northwest Veterans Resource Center (NWVRC)
Phone: 360-797-1791
Website: www.clallam.net/bocc/NWVRC
Hours: Monday-Thursday 9:00am-3:00pm. Veterans and family members of veterans may qualify for utility funds and other assistance programs. Call and make an appointment to see if you qualify for utility funding and more.
OTHER ASSISTANCE AND AID PROGRAMS:
Senior Information and Assistance
Phone: 360-452-3221 for Sequim/Pt. Angeles, 360-374-9496 for Forks
Hours: Monday-Friday 9:00am-4:00pm, closed 12:00-1:00pm. Emergency Assistance Fund (payer of last resort) can provide limited and varied assistance to individuals ages 60 and older for utility assistance and other needs.
Ginger’s Closet
Phone: 360-374-2565
Website: www.facebook.com/gingerscloset360
170 Sol Duc Way, Forks. 11am-6pm Monday-Saturday.
Forks area only, west of Port Angeles and south to and inclusive of the Hoh Nation. Provides emergency assistance for utilities and more. Documentation of need is required. Call or email: support@gingerscloset.org or forksclothingbank@gmail.com
Lauridsen Trust Foundation
Phone: 360-457-1344
Assistance for widows. Must be resident of Clallam County. To apply, call for an application and once submitted the Lauridsen Trust Board reviews once per month for funding consideration.
Department of Social and Health Services (DSHS)
Phone: 877-501-2233
Website: www.dshs.wa.gov
Hours: Monday-Friday 8:00am-5:00pm. Some funds may be available upon review of situation. If there are no funds for utility assistance, the client may qualify for food assistance thus freeing up some funds that be used to pay for utilities.
Help Line – Peninsula 211 (Health/Human resources): Dial 2-1-1
TRIBAL ASSISTANCE PROGRAMS:
Lower Elwha Klallam Tribal Assistance
Phone: 360-565-7257
Website: www.elwha.org
Call the LEKT Social Services Department to apply for assistance and to see what programs you may qualify for. Financial Services (TANF and GA) for federally enrolled tribal members with income restrictions. The tribe also administers LIHEAP and LIHWAP utility assistance programs which have qualification requirements. They also refer clients to the following non-income restricted programs: Tribal Vocational Rehabilitation, Family Advocacy, Lower Elwha Food Bank, Healthy Transitions, as well as other programs.
Jamestown S’Klallam Tribal Assistance
Phone: 360-681-1109
Website: www.jamestowntribe.org
The tribe administers LIHEAP funds yearly for enrolled tribal members. TANF program also provides assistance to those who qualify, and ERA funding may be available as well. Call for additional information.
Quileute Tribal Assistance
Phone: 360-374-4271
Website: www.quileutenation.org
The tribe administers LIHEAP and CITGO funds for enrolled tribal members. TANF program also provides assistance to those who qualify.
Makah Tribal Assistance
Phone: 360-645-3254
Website: www.makah.com
The tribe administers LIHEAP and CITGO funds for enrolled tribal members. TANF program also provides assistance to those who qualify.
Hoh Tribal Assistance
Phone: 360-374-6582
Website: www.hohtribe-nsn.org
Monday-Friday 8:00am-4:00pm. The Hoh Tribe helps administer the LIHEAP program for enrolled tribal members residing in the tribe’s service area.