Customer Service

Customer Service Representatives may be reached toll free within Washington State
at 1-800-542-7859, or 360-452-9771, or in person at any of the Clallam County PUD offices listed on the bottom of this page.

The PUD is implementing a new Outage Management System designed to handle high volume incoming calls and at the same time identify and track multiple outages. Successful implementation of the system before the winter storm season requires correct phone information for all PUD customers. Please help us by filling out a form online with the phone numbers you may be calling from.

Understanding your new PUD bill.

Bill Payment Options outlined.

Fees and Charges explained.

Estimated Readings explained.

Paying Bills with Electronic Funds Transfer (EFT) - Get set up to pay your utility bills automatically. You'll never need to worry about being late again.

Deposits and Charges required for new service.

See Electric Rates.

See Water Rates.

Assistance Programs

• Low Interest Loans for lighting, building improvements, and more...
• Senior Citizen Discount
• Disabled Citizen Discount
• Neighborly Assistance
• Industrial/Commercial Rebates
• Home Weatherization
• Energy Star® Homes

Conservation

• See details of Clallam PUD Green Power initiative
• See Alternative Energy section for more resources