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Customer Service Representatives may be reached by calling(800) 542-7859, or (360) 452-9771, or in person at any of the Clallam County PUD offices listed below. If you know who you need to speak with, you can check our company directory.
Port Angeles 2431 E. Highway 101 P.O. Box 1090 Port Angeles, WA 98362 (360) 452-9771 Business Hours: 8 a.m. to 5 p.m. Monday - Friday
Sequim 502 S. Still Road Sequim, WA 98382 (360) 452-9771 Business Hours: 8 a.m. to 5 p.m. Monday - Friday
Forks 31 Spartan Ave. Forks, WA 98331 (360) 374-6201 Business Hours: 8 a.m. to 5 p.m. Monday - Friday
Clallam Bay/Sekiu 15 Sekiu Airport Rd. Sekiu, WA 98381 (360) 963-2223 Business Hours: 9 a.m. to 4 p.m. Monday - Friday
Designed to handle high volume incoming calls and at the same time identify and track multiple outages. To help facilitate the use of the system the PUD requires correct phone information for all customers if you have not already done so. Please help us by filling out this form online with the phone numbers you may be calling from.
Understanding your PUD bill - (31kb PDF).
Bill Payment Options outlined.
Fees and Charges explained.
Estimated Readings explained.
Deposits and Charges - (48kb PDF) required for new service.
See Electric Rates.
See Water Rates.
Please have your Personal ID out and available when you sign for services. Utilities are required to be in compliance with the Federal FACT Act which provides for the prevention of identity theft. This is to protect our customers from Identity Theft.
Prior to receiving PUD services, all customers must provide 2 forms of ID. One must be Photo ID. This information will be verified.
Deposits are required for all new accounts unless a current letter of good credit is provided from a previous utility.