Assistance Programs

If you cannot pay your bill by the due date, please call the office as soon as possible to make payment arrangements. There is a $5.00 late fee that will be applied to your account if payment is made past the due date. We may be able to make an arrangement with you to pay a few days later than your due date if you contact us as soon as possible. If a payment is not made on a date promised your service may be disconnected.

The PUD offers a variety of tools to help with utility bills and budgeting. Click on the following links to find out more:

Low Income Senior Discounts

Low Income Disabled Discounts


Average Payment Plan

Our Average Payment Plan annualizes your energy usage into equal monthly payments to spread out the cost of higher winter heating bills.


Neighborly Assistance

The Neighborly Assistance Program allows customers to help their less fortunate neighbors who may be struggling to pay their utility bills. Contributions can be recurring, or a one-time payment.


Need help?

Life can take an unexpected turn. If you find yourself in a difficult situation and unable to pay your bill, it is important that you contact us as soon as you know there may be a problem so we can discuss your options with you. Click here for contact information.

Other documents that you might find helpful:

“What To Do When You Are Having Trouble” provided by The United Way

Countywide Utility Assistance Resource List