Contact Us/Locations

Pay by phone 24/7: 844-239-0074

Fax Customer Service at:  360-681-5474
E-mail Customer Service at:
Note: Do NOT use email to report outages as it is not monitored after hours. Call one of the numbers listed below to report an outage.

In Person (Payment drop boxes are also located at all of the following customer service locations.)

Main Office
104 Hooker Road
Sequim, WA 98382
(360) 452-9771
(800) 542-7859
8:00 a.m. to 4:30 p.m. Monday – Friday

Note: Please use the following mailing address for all US Postal Service mailed correspondence:
P. O. Box 1000
Carlsborg, WA 98324

Sequim Payment Drop Box
Located at the Co-op Farm and Garden store – outside near the fuel pumps  – No Cash Accepted
216 E. Washington St. (Drop Box Only – Not Staffed)

Port Angeles Payment Center
200 W. 1st St. (Inside Country Aire)
8:00 a.m. to 4:30 p.m. Monday – Friday (closed for lunch 12:30 – 1:30)

Forks Office
31 Spartan Avenue
Forks, WA 98331
(360) 374-6201
Business Hours:
8:00 a.m. to 4:30 p.m. Monday – Friday

Clallam Bay/Sekiu Office
15 Sekiu Airport Road
Sekiu, WA 98381
(360) 963-2223
Business Hours:
8:30 a.m. to 3:30 p.m. Monday – Friday (closed for lunch 11:45 – 1:00)

Call Before You Dig! Before digging, excavating, setting a mailbox, fence post or planting trees and shrubs, remember to call for a locate of underground utilities.

Company Directory

General Manager’s Office
(360) 565-3244

Conservation Department
(360) 565-3249

Human Resources Department
(360) 565-3276

Operations Department
(360) 565-3203

Water/Wastewater Department
(360) 565-3254

Accounting & Finance Department
(360) 565-3225

Engineering Department
(360) 565-3212

Standard Tort Claim Form Packet for Damages/Injury

Public Records Requests

Speakers Bureau

For general feedback/comments by email, contact us at
Note: The general feedback email address is for general comments/inquiries only and should not be used for urgent matters as the email address is not monitored 24/7.