The District reserves the right to disconnect or refuse utility service for appropriate reasons including:
- Failure to pay a past-due bill or make satisfactory arrangements for payment within 28 days of billing;
- Failure to pay a security deposit
- Failure to comply with the terms and conditions of a deferred payment arrangement;
- Failure to pay or make arrangements for payment of a previous unpaid balance;
- When the customer has been issued appropriate delinquent notice and payment is dishonored by a financial institution, and:
- Violation of the District’s service policies.
Disconnection notices will be sent to customers by first-class mail and will advise the customer of the reason(s) for the disconnection action.