Picture of Excellence (POE)
The District adheres to a robust risk-management framework to adopt proactive risk mitigation: identifying and analyzing risk to the District's strategic objectives to ensure the safety of operations, the security of infrastructure, and the reliability of services to our customers.
Strategic Initiatives
- Develop and implement a formal risk management program and conduct requisite employee trainings.
- Conduct regular risk assessments across all areas of the utility, identifying potential risks and vulnerabilities.
- Develop and implement strategies to mitigate identified risks, including preventive measures and contingency plans.
- Prioritize risks based on their potential impact on safety, operations, and finances.
- Conduct internal audits to evaluate the effectiveness of risk management controls and processes.
- Address control deficiencies and weaknesses in a timely manner.
- Maintain open communication with stakeholders, including employees, customers, and regulatory bodies, regarding risk management efforts and outcomes.
- Conduct annual review of, and training on, contract and procurement procedures.
- Complete and implement a comprehensive physical security policy.
- Develop standard desktop procedures and cross train employees on critical functions.
- Establish key performance indicators (KPis) related to internal risk management and regularly measure and report on them.