UnitedHealthcare has provided the following instructions on how to use this benefit:
The UnitedHealthcare UCard cannot be used in the following ways:
- Cannot be swiped or entered in the office
- Cannot be used in our phone payment system or online payment program
To gain access to your United Healthcare benefit of paying utilities, you must register for the UCard Hub website or mobile app:
- Registering your UCard - information for a website can be found on the UHC website.
- Registering your UCard - information for a mobile app can be found on the UHC website.
- We have had a customer successfully register their UCard and submit a payment to the PUD using Healthy Benefits+.
Payments made for utilities using your UCard benefits may take several business days to be received by the PUD. Please allow up to 2 weeks for us to receive a payment made using UCard benefits.
For more instruction and information on your UnitedHealthcare UCard benefits, we encourage you to contact them directly at (800) 607-2877. Clallam County PUD Customer Service Reps are unable to use the UCard to process a payment for your utility account in the office, by phone, or on our SmartHub program.