Electric Service Regulations

Section 9: Validity, Effective Date, Revision Log

A. Validity

If any section, subsection, subdivision, sentence, clause, or phrase of these Regulations is for any reason held to be unconstitutional or void, such invalidity shall not thereby affect the validity of the remaining portions of these Regulations.

B. Effective Date

These Regulations are to take effect and be in force from the 22nd day of September, 2022.

C. Electric Service Regulations Revision Log

Revision DateDistribution DateIntranet Upload DateComments
12/13/202112/13/202112/13/2021Added language in Section 3A
(General Provisions)
4/11/20225/1/20225/1/2022Change cost accounting Section 13
8/29/20229/19/20229/19/2022Eliminate Sharing Regulations
4/22/20245/1/20245/1/2024Added customer funds definition
and policy for updating estimates
and returning customer funds.
Section 8: Deposits, Charges, Payments, and Billing

A. Deposits

  1. Residential - A deposit may be required from a residential Customer when applying for service and opening an account. An identity validation and credit assessment will be conducted for customers who are applying for service with Clallam County PUD. If a satisfactory credit rating is obtained through the assessment or you are an existing customer who has an established satisfactory credit rating with Clallam County PUD, you may be excluded from the deposit requirement. The deposit shall be as set forth in the District’s Schedule of Deposits and Charges.
  2. Nonresidential - A deposit may be required from a nonresidential Customer unless the Customer has established a satisfactory credit record with the District. The amount of such deposit will be determined by the District after consideration of estimated billings (see Schedule of Deposits and Charges).
  3. Additional or New Deposits - Nothing in these rules shall prevent the District from requiring additional or new deposits when conditions warrant.
  4. Refund of Deposits - At the discretion of the District, deposits may be refunded or credited to an account when the Customer, by prompt payment of all bills rendered over a period of 1 year or more, has established a satisfactory credit rating. Deposit refunds or credits will be as set forth in the District’s Credit Requirements, Customer Rights and Obligations policy. Deposits will be refunded upon termination of service after all outstanding amounts due the District have been paid.

B. Charges

Payment of charges, as set forth in the applicable Schedule of Deposits and Charges, will be required of all.

C. Payments

  1. Bills Payable Within 28 Days - All bills, for service rendered and minimum charges, are due when rendered and payable within 28 days from the statement billing date, unless otherwise specified, and if not so paid, become delinquent and subject to disconnection as outlined in Section 8.
  2. Delinquent Payments - When a Customer develops a history of delinquency with the District in that billings are not paid within a 28-day period as stipulated above, and further, are not paid for two or more occasions, which need not be consecutive, the District may, at its option, require a deposit or additional deposit as security.
  3. Budget Payment Plan - Budget Payment Plan shall be interpreted to mean that the Customer shall pay an estimated amount each month on or before the bill due date; and continuing on a regular monthly basis thereafter, and if not so paid, the amount may be deemed delinquent and subject to disconnection.
  4. At the option of the Customer Service Supervisor, new Customers of the District, including all Customers who have not established credit with the District, may be placed on a Budget Payment Plan at a monthly amount estimated by the Customer Service Supervisor. Such monthly payments are due on the date established, and if not so paid, shall result in the account associated with said payments becoming delinquent and being subject to disconnection.
  5. Right to Disconnect Service - The right to discontinue service for default may be exercised whenever and as often as default shall occur; and neither delay nor omission on the part of the District to enforce this rule at any 1 or more times shall be deemed a waiver of rights to enforce the same at any time, so long as the default continues.
  6. Notice of Pending Disconnection – Written notice will be sent to a customer by first class mail 5 days before service is discontinued under this regulation and will advise the Customer of the reason(s) for the disconnection action except in the case of fraudulent use of service, when the District may disconnect service without notice. For the purpose of this regulation, notice shall be considered to have been given when placed in the United States mail addressed to the Customer at his mailing address as shown on the District's records.
  7. Collection Notice - When it is necessary, in the opinion of the District, to mail a collection notice to any Customer (in addition to regular billing statement), a charge of the actual cost to the District may be added to the Customer's bill, in order that collection costs may be paid by those Customers creating said costs.
  8. Paid Estimate Updates - Increases to the cost of materials, labor, services and/or unit costs approved by the Board of Commissioners will be applied to any customer project that has not been completed within 12 months of the estimate payment date. Updated costs will be invoiced or refunded at the close of the project.
  9. Return of Customer Funds - Customer projects that are not completed within 36 months of the estimated payment date will be considered abandoned. The District will refund all remaining customer funds, prorated for any services already rendered by the District.

D. Returned Payment Charge

An accounting service charge (Returned Payment Charge), as set forth in applicable Schedule of Deposits and Charges, may be made to a Customer if a payment tendered to the District as payment for utility service is not honored by the Customer's financial institution because of insufficient funds, the bank account's having been closed, submission of incorrect financial information, or other irregularity. Payment of a delinquent balance with a dishonored payment submission may result in immediate termination of service.

Field Collection or Extension Charge A Field Collection or Extension Charge, as set forth in applicable Schedule of Deposits and Charges, may be made to a Customer who has not responded to a Disconnect Notice, requiring a District representative to make a personal visit that may allow for immediate electronic payment or arrangements for collection of the unpaid account.

E. Customer Rights

  1. Informal Conference - A Customer who disputes the amount of a bill when due, or who does not intend to pay the full amount of the bill or invoice when due, shall have the right to an informal conference with certain designated employees in the District.
    1. Informal conferences shall take place during the normal working hours 7 a.m. to 5 p.m., Monday through Thursday.
    2. The Customer may either appear in person in the District's office or confer by telephone.
    3. Such designated employees shall have the authority to reach agreements with the Customer for a deferred payment schedule of the particular bill.
  2. Appeal Hearings - If a Customer is not satisfied with the determination of the District's designated employee during the informal conference, the Customer may schedule a hearing with the District Hearing Officer.
    1. The Hearing Officer and any Deputy or Assistant Hearing Officers shall be management level employees and shall be appointed by the Commission from employees whose other duties are not connected with the credit section.
    2. A written or verbal appeal by a Customer must be filed with the Hearing Officer within 5 working days after the determination of the informal conference.
    3. In response to a timely appeal, the Hearing Officer shall arrange an appeal hearing at a mutually convenient and accessible location or conduct the hearing by telephone. Such hearing must be scheduled during normal working hours 7 a.m. to 5 p.m., Monday through Thursday, and within ten (10) days of receipt of the Customer's appeal.
    4. If the Customer requests, a record will be made of the proceedings. The Hearing Officer may use a recording device or other means of preserving a record which he/she deems appropriate; the Customer may provide, at his/her own expense, a court reporter, or supplemental means of providing a record. The Customer shall have the right to counsel.
    5. The Customer shall open the hearing with a statement of the nature of the appeal and shall present whatever evidence the Customer deems relevant. The Customer shall have the reasonable right to examine the records of the District relating to his/her account. After the Customer has completed presenting his/her appeal, the appropriate District personnel shall provide the District's position. The Customer shall have the right to rebuttal.
    6. The Hearing Officer shall provide the Customer with a written decision setting forth (a) the nature of the Customer's appeal; (b) the decision of the Hearing Officer; and (c) the reasons for the decision of the Hearing Officer. The written decision shall be promptly sent to the Customer by certified mail and may also be communicated by telephone.
    7. Service will not be disconnected while an appeal is pending provided that the Customer has complied with the above procedural requirements. The Customer shall have three days following the receipt of the written decision of the Hearing Officer to comply with the terms and conditions of the decision. If the Customer fails to take the action required by the Hearing Officer, including payment of a past due bill, or if he/she refuses to accept receipt of the Hearing Officer's decision, the District may disconnect service without further notice to the Customer.

F. Reconnection Charge

Whenever service has been discontinued as per these Regulations, a charge, as set forth in the District's Schedule of Deposits and Charges, will be made for restoring service. In the event that the actual cost of labor, transportation, and overhead to cover the expense of such restoration exceeds the designated charge, the Customer shall pay the actual cost.

G. Meter Testing

  1. When a Customer inquires into his/her billing for any particular month, the District will, upon request, have such meter reread and the service inspected for defects. Should the Customer then desire that the meter be tested, he/she shall be required to make a deposit, as set forth in the Schedule of Deposits and Charges, to cover the cost of making such test. The meter will then be tested.
  2. Should the meter show an error of over two (2) percent, said deposit will be refunded to the Customer, the meter corrected, and the bill adjusted. If the test of such meter should show an accurate measure within two (2) percent, the deposit will be retained by the District to cover the cost of testing. Whenever it shall be determined that any meter has not been registering correctly, then an average bill may be rendered, based either on the nearest four preceding months' average use when the meter was in good order, or on the same month of the preceding year if the use is seasonal.

H. Meter Tampering Charge

  1. Any Customer receiving unmeasured or unauthorized electrical services is responsible for paying the full amount of said services reasonably determined by the District to have been diverted around the meter or received unmetered or unauthorized due to meter tampering, alteration, or replacement.
  2. A Meter Tampering Charge, as set forth in Schedule of Deposits and Charges, will be added to the estimated billing for unmeasured or unauthorized services to cover the expense of District equipment restoration. In the event that the actual cost of labor, transportation, and overhead to cover the expense of such restoration exceeds the designated charge, the Customer shall pay the actual cost.

I. Meter Reading and Estimations

  1. Meters will normally be read and bills rendered on a monthly cycle, except for Irrigation Service and certain remote or contract accounts. Readings may be done electronically.
  2. If, in the opinion of the District, inclement weather or other extenuating circumstances make it impossible for the District to read meters for a temporary period, the District reserves the right to estimate meter readings and render bills based upon such estimates. Estimates will be based upon account history and weather factors. Actual energy consumption will be confirmed and adjusted as necessary with a subsequent regular meter reading cycle.
  3. Closing meter readings will be done on the business day requested by the Customer.

J. Billing

  1. Regular Bills - Bills for the regular billing period will be rendered based upon the meter reading or estimate.
  2. Closing Bills -Closing bills will normally be rendered within seven (7) days of the Customer requested disconnect date.
  3. Billing Error Adjustments
    1. The customer is financially responsible for all electric energy or water passing through their meter. In the event of a billing error, such as equipment failure or employee recording error, the District will make an adjustment to the billing on the basis of the best information available.
    2. In the event the adjustment is in favor of the customer (present or previous), the District will credit the customer’s account or refund the credit. The retroactive billing computation will be limited to the 36-month period measured immediately prior to the time of the correction.
    3. In the event the adjustment is in favor of the District, a retroactive bill to the customer will be provided. The retroactive billing computation will be limited to the 36-month period measured immediately prior to the time of the correction. The customer may choose to pay the retroactive bill over a period of time as agreed to with the District.
Section 7: Connection of Motors to District Facilities

A. General

Approval of the District is required before installation of any single-phase motor exceeding 5 horsepower or combination of single or poly-phase motors exceeding 15 horsepower.

B. Large Motors

Starting of any motor shall not produce more than a 2% dip in primary voltage, or more than a 3% dip in service voltage of any other customer. Larger voltage dips shall be mitigated at the expense of the motor owning customer.

Section 6: Service Regulations

A. Availability of Service

  1. Customer Requests Service - A Customer, before proceeding with the wiring or installation of equipment, shall request a determination of the availability of service from the District.
  2. Available Electric Service - The District will advise the Customer of the most suitable phase and voltage available on established circuits. Service will be installed, connected, supplied, and maintained in accordance with the District's Electric Service Requirements and these Electric Service Regulations.
  3. Protective Devices - Suitable protective devices on the Customer's premises may be required whenever the District deems such installation necessary to protect its property or that of its other Customers.

B. Temporary Service

  1. Availability - Temporary service will be supplied under applicable rate schedules and in accordance with the following conditions:
    1. The Customer will pay in advance the estimated cost of furnishing and removing the required facilities, less the value of materials returned to stock; provided, that where service conductors and a meter are required; the advance payment will be as set forth in the applicable Schedule of Deposits and Charges.
    2. The Customer will pay for such service at the monthly rate applicable to the class of service.
    3. Temporary service will be provided for one year from the date the service is connected to District facilities. The Customer may request continuance of temporary service annually thereafter, and the District may continue such service at the Manager's discretion. If continuance of temporary service is not determined to be safe, the Customer will be notified of termination of such service and will be given a reasonable time, not to exceed one year, to convert to a permanent service.

C. Service Installation and Maintenance

  1. Electric Service Requirements - The District's Electric Service Requirements are applicable to every service in addition to the subsections below.
  2. Overhead Services - Overhead service conductors will be installed by the District and attached to a connection point, acceptable to the District, provided by the Customer on the Customer's facility. In the case of metering on a District pole, the District will attach its conductors to the pole and connect to the Customer's wiring thereon.
  3. Service Poles - The District will furnish and install any service poles where they are required. Payment for service poles shall be as determined in Section 3.
  4. Underground Services - Underground service conductors will be provided and installed by the Customer or contractor, except that they will be connected by the District to District facilities. Residential underground service conductors must be installed to District specifications and inspected and approved by a District representative prior to backfill.
  5. Maintenance of Services
    1. The District will maintain the service conductors between the District’s transformer and the connections on the source side of the customer’s weather-head on all overhead residential, commercial and industrial services.
    2. Residential underground service conductors installed to District specifications between a District facility and the Customer's meter will be maintained by the District after acceptance and a one-year warranty period.
    3. Apartments and Condominiums - The underground service or services to any multi-unit residential structure or structures containing more than 4 individually metered dwelling units shall be classified as commercial with respect to the requirements of this section.
    4. Non-residential underground service installed from the District transformer to the customer’s point of metering will be maintained by the customer or the customer’s contractor at the customer’s expense. The District will assist, by request, in the maintenance by providing available resources at the customer’s expense.
    5. The Customer's point of metering of an instrument transformer installation is considered to be at the instrument transformer.
    6. Whenever a Customer requests changes to the service that affect the maintenance responsibility, the Customer will be so advised.

D. Service Entrance

  1. Location of Service Entrance - The applicant for service shall determine from the District the location of the service entrance and metering equipment. Any wiring installed without first determining service entrance and/or meter locations as covered above is done at the risk of having to relocate the service to conform with the requirements of the District.
  2. Number of Attachments - All service entrances will be so located that the service conductors installed by the District will reach the service entrance by attachment at only one location on the building.
  3. Specific Requirements - Specific requirements are contained in the District's Electric Service Requirements.

E. Customer Equipment on Poles

No equipment, devices, or wiring, other than service entrance equipment belonging to a Customer, shall be attached to District owned poles except by special permission from the District; and any such attachment shall be done strictly in accordance with District specifications.

F. Determination of Demand & Reactive

  1. Load Requirements - Demand metering shall be installed on services when demand or anticipated demand exceeds 50kW. Reactive metering shall be installed when the actual or anticipated power factor of the load is less than 98% lagging.
  2. Time Interval - Where the rate is based on kW demand, the kW demand shall be the highest 15-minute demand in the month, as determined by suitable indicating or recording instruments.
  3. Demands of Fluctuating Loads - For demands that are widely fluctuating, there shall be added to the 15-minute interval demand described in rate schedules an additional demand equal to 40% of the positive difference between the maximum one-minute demand minus 150% of the 15-minute interval demand.

G. Power Factor Adjustment

  1. Power Factor Charge - Under rate schedules providing for a kW demand charge, adjustment for power factor shall be made as detailed in the applicable Rate Schedules.
  2. Power Factor Correction - If the District determines that the power factor of a Customer's load is less than 95% lagging, the District may require the Customer to install proper equipment to prevent its power factor from falling below 98%.

H. Energy Efficiency

  1. Cities and County Areas - The current Washington State Energy Code and the current Washington State Ventilation and Indoor Air Quality Code are considered District-wide minimum energy efficiency standards for the applicable structures requiring code compliance.
    1. The District shall consider a certificate of completion or similar occupancy permit issued by a building official and recognized by the State of Washington or other official and/or agency approved by the District, as evidence of satisfactory compliance with the District's energy efficiency standards in lieu of verification by District representatives.
    2. Failure to secure the proper inspections and/or to comply with the District's energy efficiency standards will result in denial of service or disconnection.
  2. Federal and Tribal Areas - In those areas of the District's service territory not regulated by the State of Washington, the current Washington State Energy Code and the current Washington State Ventilation and Indoor Air Quality Code, as applicable to Group R occupancy, shall be considered the District's minimum energy efficiency standards. The standards shall be applied by the District in a way that parallels enforcement by the State of Washington for the purposes of regulating the distribution of electric energy in a uniform manner and providing for the actual and prospective needs of the District.
    1. District representatives shall be notified and allowed access to verify compliance with the District's energy efficiency standards.
    2. Failure to comply with the District's energy efficiency standards will result in assessment of an Energy Resources Surcharge in order to receive or maintain new or altered electrical service.
Section 5: Customer’s Obligations

A. Increased Use

  1. In order to prevent damage to the District's equipment and impairment of its service, the Customer shall give the District notice before making any additions to his connected load so that the District, at its option, may provide such facilities as may be necessary for the furnishing of increased service. Such additions include, but are not limited to, electric heating. The District reserves the right to limit service to any Customer.
  2. When increased load requires underground service conductor must be changed, the Customer must pay the expense of the installation of the new conductor and conduit, and the District will provide reconnection to its facilities.
  3. In cases where a Customer load increases enough at one time to require upgrading of District electrical facilities, the Customer will pay the charge set forth in the Schedule of Deposits and Charges. In cases where system upgrade to primary distribution, transmission, or substation is required, the Customer will pay the upgrade cost (subject to Section 3). (Exception: where the District determines that service conductor must be replaced with primary conductor to maintain adequate voltage for the original service panel size, the District will perform the work at no charge.) Where gradually increasing loads from multiple Customers requires upgrading of District electrical facilities, the upgrade will be at no charge to the Customers.

B. Balancing of Load

The Customer or contractor shall connect any equipment to keep the load, under normal operating conditions, balanced within plus or minus 10 percent of the average load across the phase wires.

C. Claims for Damages

If a customer believes that District action or connection to District facilities may have resulted in property damage, the customer should notify the District as soon as possible. The expense of contractor repairs and/or parts may not be reimbursed unless the District has first been contacted and had opportunity to respond to the situation. The District's Claim for Damages form is available for use by the Customer and will be helpful in making certain all pertinent information is provided.

D. Access to District Facilities

The Customer shall not permit access to District equipment or lines by anyone other than authorized representatives of the District. The Customer shall obtain and grant all necessary permission to enable District Representatives to install, maintain, service, or remove its facilities located on the Customer’s property.

Section 4: District’s Obligations

A. Interruption of Service

The District shall exercise diligence and care to furnish and deliver a continuous supply of electric power to the Customer, but will not be liable for interruption or shortage of supply due to accident or conditions beyond the District's control. In the event of such interruption or shortage, the District shall not be liable for any loss or damage occasioned thereby, nor shall such interruption or shortage constitute a breach of its contract.

B. Claims for Damages

The District has a procedure to evaluate claims for damages. A Claim for Damages form will be provided to parties, at their request, who have experienced property damage as a result of District action or as a consequence of connection to District facilities. Provision of a claim form is not an admission of liability. The District will investigate each claim for damages and respond to the claimant.

Section 3: Line Extension Regulations

A. General Provisions

  1. Location - Permanent line extensions will normally be built in the most direct route from the nearest source of supply. However, availability of easements and maintenance considerations may affect line routing. Placement of line extensions shall be at the discretion of the Manager of the District.
  2. Trenches - The Customer or Developer shall provide trenches to District specifications for all underground installations.
  3. Easements - The Customer or Developer shall provide easements as required for the extension, in the location and of the width specified by the District.
  4. Ownership of Facilities - Ownership of any and all facilities constructed under the District's Line Extension Regulations shall remain with the Public Utility District No. 1 of Clallam County, Washington. Ownership of Customer or Contractor installed extensions will begin when approved and energized by the District.
  5. Increase, Maintenance, and Upgrading of Facilities - Any costs incurred to provide any increase in facilities beyond those requested or needed to serve the load of an individual Customer or Developer shall be absorbed by the District, provided that the Manager of the District shall be the final authority as to the size of facilities to be installed, and provided that certain standard and minimum facilities may be established as customary for District installation. Maintenance and upgrading of facilities for District purposes following initial construction shall be the responsibility of the District.
  6. Construction Cost Sharing
    1. Customers with paid construction estimates prior to September 19, 2022, shall be allowed sharing under April 11, 2022 Electric Service Regulations Resolution 2239- 22.
    2. Customers with paid construction estimates on or after September 19, 2022 may be required to contribute construction cost sharing to those customers eligible under April 11, 2022 Electric Service Regulations Resolution 2239-22.
  7. Construction and Ownership of Extension - The Customer(s) shall bear the entire cost of the extension and may elect either to have the extension constructed by the District in compliance with this Section or by a contractor of choice, in accordance with all specifications of, and subject to inspection (the cost of such inspection, etc. shall be paid for by the Customer or Customers) and approval by the District. Upon completion of the contractor extension, title thereto, together with all necessary franchises, easements, rights of way, and/or permits pertaining to the extension shall be conveyed to the District, and the District agrees to assume obligations and liabilities for maintenance and operation. In the event that the extension is built by a contractor:
    1. The extension shall be guaranteed by the Customer, for a period of not less than one year, against physical defects. Electrical service will not be made available until all requirements are met by the Customer(s).
  8. Proposal Cost - The District will provide line extension cost estimates to the Customer or potential developers. If the cost of preparing the estimate(s) exceeds $1,000, the customer or developer will pay in advance the estimated engineering cost for amounts in excess of $1,000.
  9. Unit Costs - The District Manager will establish unit costs (based on actual District cost) for components of the electrical system used in line extensions. These costs will be changed as needed to reflect current actual expenses.
  10. Cost Accounting - The District will review the actual cost of each line extension. If the actual cost exceeds the estimate by more than $200, the Customer will be invoiced for that amount in excess of the estimate; or if the estimate exceeds the actual cost by more than $200, a refund of the excess will be made to the Customer.
  11. Substation Capacity Charge - When an existing substation transformer will exceed 80% of full air-cooled transformer rating due to a peak load addition of more than 600 KVA, the requesting customer will be assessed a substation capacity charge. This charge will be based on the current estimated substation upgrade cost, and the existing transformer capacity shall be based on the most recent District planning study. Peak load addition will be based on 80% of the customer-submitted main disconnect panel amp rating. Primary metered services peak load addition will be based on PUD engineering calculation incorporating the following formula:Capacity Charge = A*B/(C-D) where:
    • A = Current estimated substation upgrade cost
    • B = Portion of load addition above 80% of existing transformer rating
    • C = New transformer full air-cooled rating
    • D = Current load on existing transformer
  12. Developer Substation Capacity Charge - When the load on an existing substation transformer is projected to exceed 80% of its full air-cooled capacity due to the addition of more than 600 KVA from a single development plat, the customer will be assessed a substation capacity charge. If the development will be built in phases, the developer substation capacity charge will be paid in the amount due per phase of the project. This charge will be determined by the current estimated cost of upgrading the substation, and will consider the existing transformer capacity as determined by the most recent District planning study. The projected increase in peak load will be calculated using the coincident peak load for all dwelling units listed on the development plat. Coincident peak load per dwelling unit will be computed using the most recent planning study engineering analysis for dwelling unit type, and quantity. Capacity Charge = (C*D)/(E-F) where:
    • L = Load addition is calculated by multiplying the number of dwelling unit additions by the dwelling unit coincident peak load
    • C = Current estimated substation upgrade cost
    • D = Portion of “L” above 80% of existing transformer rating
    • E = New transformer full air-cooled rating
    • F = Current load on existing transformer

B. Residential Line Extensions

  1. New Service Charge(s) - The District's New Service Charge(s) shall be paid prior to connection to District facilities, and shall provide for installation of a transformer, overhead service conductor installation, underground service inspection and connection, and the District's portion of the metering equipment for a service to a single-family residence. In addition, a service pole may be installed, without cost to the Customer, if that service pole is required for the convenience of the District.
  2. Construction Costs - Where facilities construction is required to make service available to a single-family residence, the costs to the Customer(s) shall be determined as follows:
    1. The estimated cost of the facilities to be constructed by the District plus the New Service Charge will be determined by the District.
    2. The Customer(s) desiring service shall pay to the District the estimated cost of the facilities plus the New Service Charge.

C. General Power Line Extensions (Non-Residential)

  1. New Service Charge(s) - The New Service Charge(s) shall be paid prior to connection to District facilities.
    1. For General Power Accounts with Anticipated Annual Load Factors Equal to or Greater than 40 Percent. The District's New Service Charge(s) shall provide for installation of transformers, overhead service conductors, underground service connection and the District's portion of metering equipment.
    2. For General Power Accounts with Anticipated Annual Load Factors Less than 40 Percent. At the discretion of the Manager, some portion of the transformation and metering cost shall be paid by the Customer. Surcharges collected for transformation or metering shall not be sharable.
    3. For Primary Metering - The cost of primary metering shall be paid by the Customer, unless such primary metering is required by the District for its benefit.
    4. For a Service Pole - A service pole may be installed without cost to a General Power Customer if such service pole is required for the District's convenience.
  2. Construction Costs - Where facilities construction is required to make service available to a General Power account, the costs to the Customer shall be determined as follows:
    1. The estimated cost of the facilities to be constructed by the District plus the New Service Charge(s) will be determined by the District.
    2. The General Power Customer(s) desiring service shall pay to the District the estimated cost of the facilities plus the New Service Charge(s).
  3. Construction Cost Sharing
    1. Customers with paid construction estimates prior to September 19, 2022 shall be allowed sharing under April, 11 2022 Electric Service Regulations Resolution 2239- 22.
    2. Customers with paid construction estimates on or after September 19, 2022 may be required to contribute construction cost sharing to those customers eligible under April 11, 2022 Electric Service Regulations Resolution 2239-22.

D. Large Industrial Power Line Extensions

Line extensions for industrial and large power accounts shall be made by individual arrangement.

E. Developer Line Extensions

  1. Construction Costs - A Developer requesting extension of electric lines in Conventional or Non-Conventional Subdivisions or to provide service for manufactured home rental facilities or multi family dwelling structures shall pay to the District the District's estimated cost of the required facilities prior to work being scheduled.

F. Irrigation Line Extensions

  1. Line extensions built to serve irrigation pumps and/or nonresidential farm installations exclusively shall be constructed at the Customer's expense.
  2. The District's New Service Charge(s) shall provide installation of a transformer(s), overhead service conductors, and the District's portion of the metering equipment for the irrigation service. New Service Charge(s) shall be paid prior to connection to District facilities.
  3. Irrigation line construction costs shall be shared by additional Customers using the line, in the same manner as residential/commercial line construction costs.

G. Facilities

Line extensions will be owned and maintained by the District as long as customers utilize them for electric service. When it is determined that District facilities have been idle for a period of one year, the District has the right to remove the facilities or parts thereof. The District will attempt to contact the property owner to determine if he/she has a future need for the idle facilities. Customers who are not using any energy but wish to have the facilities available can do so by paying a monthly service charge as determined by the District.

Section 2: General Regulations

A. Contracts, Rates, and Resale

Electric service shall be provided upon accepted application; such application being a contract for service, subject to the Electric Service Regulations of the District. Rates shall be as detailed in the applicable Rate Schedule. Where, by special consideration of the Manager, more than one Customer receives service from one metering point, the basic charges may be multiplied by the number of Customers. Unless otherwise provided in the contract, the Customer shall not resell the electric energy provided under this Regulation. Any customer desiring to resell electric energy received under the terms of this contract shall be required to enter into a Submetering Service Provider Contract with the District.

  1. Effective Date of Contracts - All service contracts shall take effect from the day they are signed, and rates will be charged and bills rendered from the date the premises are connected with electrical power.
  2. Term of Contracts - All service contracts shall be binding and, unless otherwise specified, shall continue in effect until after notice of discontinuance is filed in the office of the District.
  3. Customer's Protection - No inspector, agent, or employee of the District may ask, demand, receive, or accept any personal compensation for any service rendered to Customers of electric power, or other persons, in connection with supplying or furnishing electric power by the District.
  4. Obligations of District to be in Writing - No promise, agreement, or representation of any employee or agent of the District with reference to the furnishing of electric power shall be binding on the District unless the same shall be in writing, signed by the Manager in accordance with the provisions in these Regulations.
  5. Liability for Violating Provisions of these Regulations - Any person violating any of the provisions of these Regulations shall be prosecuted in accordance with applicable laws; and in addition, the service of any person found guilty of violating the provisions of these Regulations may be disconnected, and the person violating shall be liable for all damage and expenses incurred by the District and for all electric power used by reason of such violation.
  6. Requirement to Meet Building Code Standards - No building shall qualify for service connection if it does not meet or exceed any Regional, State, County, Municipal, or District building code or energy-efficiency standard

B. Service Not Covered in Rate Schedules

Service may be supplied to Customers not coming within the scope of the regular Rate Schedules of the District; provided that such service shall be covered by separate contract, which may be subject to provisions of the District's power purchase agreements, and shall be approved by the Commissioners of the District. Examples include:

  1. New Service(s) involving line extensions in excess of 5,000 feet where estimated line operation, maintenance or capital replacement costs cannot be supported by estimated revenue within the applicable established rate schedule(s).
  2. New Service(s) that are primary metered.
  3. New Service(s) subject to non-standard regulatory or legal requirements and conditions.

C. Delivery Point

A delivery point will be established by the District for each customer.

D. Tax Adjustment

The amount of the total of any or all revenue, kilowatt hours, or other form of tax imposed by any municipal, federal, or state taxing body upon the District, may be apportioned by the Commission of the District according to the territory in which such tax or taxes may be effective and amongst the various different classes of service furnished therein, and shall constitute an additional charge to any amounts which may be billed to any Customer under any rate schedule or special contract covered by these Regulations.

E. Discontinuance of Service

The District reserves the right to cut off the supply of electric power and discontinue service in the event the Customer:

  1. Shall fail to comply with the District's Electric Service Regulations, Facility Access Policy or provisions of the Service Contract, or,
  2. After due-process, non-payment of a District invoice. Service may be disconnected by the District at any time to prevent fraudulent use or to protect its property. Reconnection will occur after satisfactory remedy to the District (see Section 8).

F. Board of Commissioners

The Board of Commissioners of Clallam County PUD establishes policies for the District. Any customer who wishes to comment on, make a recommendation regarding a policy, or who disagrees with a decision made by District staff may address the Commissioners at a regularly scheduled Board meeting.

G. Applicability of Electrical Service Requirements/Facility Access Policy

In addition to these Regulations, the District’s Electric Service Requirements and Facility Access Policy are also applicable to the installation, operation and maintenance of all District electrical facilities.

H. Right to Refuse Service

The District reserves the right to refuse to connect, or render service to, any applicant or any Customer where such connection and/or where the applicant or Customer has not complied with State, Municipal, or with this District Electric Service Requirements or Facility Access Policy concerning the rendition of service or has an unpaid obligation to the District.

I. Right to Enter Upon Premises

The District shall have the right, through its agents or employees, to safely enter the property of the Customer at all times for the purpose of: reading, inspecting, repairing, or removing metering devices, appliances, and wiring of the District; trimming or removing trees and brush around meters, transformers, or other equipment that may interfere with the safe and efficient operation of the utility system; maintenance of utility lines, both overhead and underground; and inspection, replacement, installation and removal of District facilities.

Section 1: Definitions

Annual Load Factor

The quotient of the annual electric usage divided by the product of the highest monthly peak demand multiplied by 8,760.

Approved Lessee

A person or legal entity furnishing evidence of a lease of sufficient duration and provisions, in the opinion of the General Manager of the District, to justify application of the Line Extension Policy for line construction to serve a proposed facility.

Billing Period

The normal billing period will be from 27 to 33 days and adjusted so that there are 12 billing periods per calendar year. The District reserves the right to adjust billing periods in order to facilitate operations.

General Service

Commercial and individual customers including schools, public agencies and other users not eligible under other rate schedules, further classified by demand as small, medium and large.

Contracted Service Location

The designated site on a parcel of land where service is requested by the person(s) initiating line construction, which site determines both timing and ownership of refunds which become available. To qualify as a Contracted Service Location, a site must be of adequate size to accommodate the facility stipulated in the Customer's contract.

Contribution in Aid of Construction

The construction cost of a line extension as paid by the Customer for lines installed by the District or installed by the customer under a modified Line Extension Agreement.

Conventional Subdivision

A subdivision of land such that installation of electric utility lines is required by the County for approval for marketing of building sites.

Customer

A person, commercial business, or other entity that has, or has applied for, a service account with the District.

Customer Funds

Any payments received for estimates issued by the District, such as advances on construction, conversions, relocations, sharing payments, or services listed in the Schedule of Deposits and Charges.

Developer

A person, commercial business, or legal entity requesting service to two or more dwelling sites, to a manufactured home rental facility, or to a multi-family structure.

District

Public Utility District No. 1 of Clallam County, Washington.

Financial Institutions

Banks, credit unions, and savings and loans.

Home Enterprise and Home-Based Industry Service

Home-based enterprise, business, or industries shall be defined by requirements set forth in the Clallam County Zoning Code under Zoning Code (CCC 33). When meeting these requirements, the service shall be classified as a Residential Service.

Idle Facilities

Overhead and underground lines and equipment which were installed as a means of providing service to customers and have not been used by the customer for active service for a period of one year or more.

Large Industrial Service

Customers with metered loads exceeding 1000kW subject to conditions described in the most current version of the District’s Electric System Rate Schedules.

Low Income

Meeting the guidelines established by state or federal regulations and administered by Community Action Council.

Manager

The General Manager of Public Utility District No. 1 of Clallam County, Washington, or authorized agent thereof.

Manufactured Home

A structure for residential occupancy (eating, sleeping, and sanitation accommodations) that is built on a permanent chassis designed to be transportable and is a minimum of 8 feet wide and 40 feet long excluding the tongue. (Formerly referred to as "mobile home.")

Nonconventional Subdivision

Any other subdivision of land, including short platting, where installation of electric utility lines is not required under County regulations.

Person

Human Beings, associations, co partnerships, and corporations, whether acting by themselves or by a servant, agent, or employee.

Residential Service

Applies to residential and farm customers for domestic, seasonal or recreational use. A residential service is service to any building, facility or structure that is associated with a residence, either single or multi family. For a farm to qualify for this schedule, it must include a residence.

Substation Capacity

Based on the most recent PUD planning study, the amount of available MVA divided by the rated MVA of the transformer during peak loading conditions.

Trench

Trenching, bedding, backfilling, compaction, restoration, and maintenance of subsequent ditch settling.