The District also has the right to enter upon the premises of the customer for the purpose of reading, inspecting, repairing or removing the metering devices, appliances or wiring of the District. Customers that have a private, locked gate will be required to install a dual locking device which will allow the customer’s locking mechanism and a District lock to work independent of each other or pay for the installation of a District lockbox for housing the customer’s key.
Miscellaneous Questions
Shrubs should be trimmed, dogs restricted, and pathways should be clear for safe access to metering equipment. Meters shall not be enclosed or put in the rear of buildings or in a location that is fenced. Pathways need to be a minimum of 2 feet in width and if there is a walkway over a ditch that is wider than 6 feet, a structurally sound handrail is required. Clear space in front of the meter equipment shall be 36″ deep, as wide as the equipment or 36 inches (whichever is greater), and as high as the top of the equipment or at least 6 feet and 6 inches high.
Meters shall be readily removable (not plastered or built-in), and not recessed behind the exterior wall surface. Any meter that is installed in an alley or driveway must be flush mounted on the wall and protected adequately to prevent damage from vehicular traffic. In the event of loss or damage to District property arising from neglect, carelessness, or misuse, the cost of necessary repairs or replacement will be billed to the Customer.
When you make plans to landscape or make other changes in your yard, please remember these important points regarding PUD equipment.
- Obstructing airflow can affect equipment cooling and cause Transformer clearance damage.
- Obstructions can cause delays when restoring electric service.
- Do not paint PUD equipment.
- Do not fence, landscape, or build any structures within 10 feet of the front and 3 feet from the sides and back of PUD equipment that would restrict access.
- The PUD will remove obstructions that impede work access.
If you are unsure if your landscaping plans will interfere with our equipment, please call us at (360) 452-9771 or toll-free at (800) 542-7859.
Turn on faucets in the house one at a time to see if pressure is low in all parts of the house, as well as outside faucets. If pressure is lower in some areas of the house and not others, remove and clean faucet screens and check for partially closed shut-off valves. If there is no improvement, there may be a restriction within your home’s plumbing. A plumber may need to be contacted to remove the restriction. If pressure is low in all parts of the house, please call us at (360) 452-9771.
Visit our Outages page to learn about how you can report an outage and then monitor for updates.