To change your name on your Public Utility District (PUD) account, submit an online residential service application and attach proof of legal name change to your application as a PDF file. For the Purpose of Application, select Legal Name Change of Existing Account Holder. You may also bring proof of legal name change to your local PUD office and update your account in person.
Start/Stop/Change an Account
To add another person to your residential account please follow these steps:
- The existing verifiable account holder needs to call the office to authorize adding another person to the account.
- Then, the authorized person will submit an online service application or apply in person with proper identification to be added. For the Purpose of the Application, select the appropriate action.
Please note: All account holders are financially responsible for the utility bills. An additional billing deposit may be required to add another party to an existing account.
To update an account due to creating an estate or removing a party, please follow these steps:
- Submit an online residential service application attaching the proper documents; death certificate, letter of testamentary, estate paperwork, etc. You may attach these items as a .pdf to the service application.
- For the Purpose of Application, select Update Existing Account.
- You may also bring these documents and update accounts in person at your closest PUD office with the proper identification. Please note: Personal Representatives of an Estate will need to be legally verified in order to update the utility account. Please complete the application entirely to be accepted and processed.
To end your utility account, you will need to request a disconnect of service or ensure that service transfers out of your name or call our offices at (360) 452-9771. You will remain responsible for the account until the service is shut off or transferred to a new party. Please note: Disconnect fees will be assessed to your final bill if services are shut off. Please read the information above the Request to Disconnect Service form for more details.
To transfer existing (not newly installed) services to your name, or reconnect existing services, simply apply online using the appropriate link for residential or commercial services. Please note: A billing deposit may be required to begin any new account with the District after proper identity verification and credit check. Please read the New Service Requirements above the application for more information on starting a new account with Clallam County PUD.