Area Door-to-door Solicitations Are Not PUD Employees

The PUD has received calls from customers stating that someone is going door-to-door handing out information related to the PUD’s advanced meter project and handing out opt-out forms. Due to the increasing number of scams that utilities are experiencing, we appreciate that our customers have taken heed to the advice to question anyone representing the PUD who is not officially a PUD employee. The PUD has not endorsed any such activity and it is not PUD employees conducting the door-to-door… Read More

New Electric Rates Go Into Effect April 1, 2019

The PUD reminds customers that the new electric rates are effective on all bills rendered on or after April 1, 2019. At their December 10, 2018 Commission meeting, the Board adopted the 2019 Electric Operating Fund Budget which included an average electric rate increase of 3.8% amounting to approximately $4.70 per month for the average residential rate payer for all bills rendered on or after April 1, 2019. Find out more about what goes into rates on page 6 of… Read More

Cold Temperatures Impact Winter Bills

We haven’t had a string of days this cold in quite some time and cold temperatures have an impact on our winter bills. Keep in mind that your home heating system is having to work that much harder to maintain the temperature in your home, compared to the temperature outside. If winter bills are a significant concern of yours, consider our Average Payment Plan that annualizes your energy usage into equal monthly payments to spread out the cost over the… Read More

Clallam PUD Prepared for Local Disaster with Emergency Response Plan

With the outages we experienced in December, and ongoing statewide education about the potential for a major Cascadia earthquake event, you might be wondering what the PUD has done to plan for such an event.  The PUD rolled out its Emergency Response and Restoration Plan (ERRP) in a presentation to all employees at the end of August, in conjunction with a presentation by Jim Buck on the Cascadia Subduction Zone and preparing for a major earthquake event.  The ERRP is the result… Read More

Clallam PUD Initiates Proposal to Create a Community Solar-Powered Micro-grid Demonstration Project

The 1st quarter Hot Line customer newsletter is hitting mailboxes this week. In it, we announce a new community solar project for which we are almost ready to start selling units. While this is exciting in and of itself, the community solar is one of three components proposed as part of a greater demonstration project. In October of 2018, the PUD announced that it had submitted an application to the Washington Department of Commerce (Commerce) proposing a community solar-powered electric vehicle… Read More

Beware of Scams!

The following information bears repeating as we have been notified there is a new round of scam phone calls being made: The PUD reminds customers about potential scams that may be committed over the phone, through mailers, via text messages and by people visiting their home or business. Criminals use various means of solicitation and may claim bills are delinquent, that special funding is available and/or seek financial information from the customer. Both commercial and residential customers in the PUD's… Read More

Neighborly Assistance Program Helps Your Neighbors In Need

The cold temperatures remind us that there are those who may be struggling. Did you know we have a program where you can help those less fortunate pay their electric bills? It’s called our Neighborly Assistance program. You can make a one-time or recurring contribution to a fund that assists qualified low-income residential customers. Find out more or print the enrollment card by clicking here . Your community thanks you for your generosity! Read More

Improved Business Hours to Begin January 2, 2019

In order to provide customers greater and more efficient access to services during the early morning and lunch high traffic times, PUD office hours are changing January 2, 2019. Hours at PUD customer service offices will be as follows: Carlsborg Main Office                                                7:30 a.m. – 4:00 p.m. Port Angeles (Country Aire) Payment Office      8:00 a.m. – 4:00 p.m. (Closed 12:30 – 1:00 for lunch) Forks Office                                                                7:30 a.m. – 4:00 p.m. Sekiu Office                                                                8:30 a.m. – 3:00 p.m.… Read More

PUD Lifts Water Restrictions & Drought Response Alerts for All Areas

PUD #1 of Clallam County has lifted water restrictions and drought response alerts for the upper Fairview, Gales Addition, Mt. Angeles, Monroe, Clallam Bay/Sekiu & Island View Water Districts. Recent rainfall has helped to stabilize river levels and forecasts for additional steady rainfall have prompted water suppliers in the area to remove alerts and restrictions on water use. There are many ways PUD customers can continue to conserve water. Many of these tips were can be found by clicking here. Read More

Updated – Clallam Bay Water Conservation Alert Over

Update November 1, 2018 - Water service was restored to Clallam Bay customers at 1:30 in the morning - thanks to all who helped conserve water while crews repaired the main break. Wednesday, October 31, 2018 - Due to a break in a water transmission main serving water customers in Clallam Bay, the PUD is asking all customers to begin conserving water wherever possible effective immediately. At this point in time there is a limited amount of water stored in the Clallam Bay reservoir… Read More