Planned Outages for Airport Substation Customers in West Port Angeles May 20 & 23

A scheduled power outage is planned for the following dates, affecting customers served by the Airport Substation in west Port Angeles. Areas affected include, but are not limited to,  portions of W. Hwy. 101, Reddick Rd., Cameron Rd., Fey Rd., S. Bean Rd., Benson Rd., Black Diamond Rd., Little River Rd., Airport Rd., W. Edgewood Dr., and connecting side roads. Monday, May 20, 2019 at 10:00 a.m., lasting for approximately 15 minutes. Thursday, May 23, 2019 at 10:00 a.m. lasting… Read More

Olympic Snowpack Concerns – Water Saving Tips You Can Use Now

The Peninsula daily News recently ran an article on the Olympic Mountains snowpack. This is something to pay attention to. It is possible that we may have to issue a Stage 2 drought alert if the Governor declares a drought emergency for the Olympic Peninsula, or, if the snow is gone by the end of the month. At that stage it is voluntary but it could herald later mandatory water restrictions. Click here for water saving tips and resources. Read More

West End Office Closures Wednesday, May 22

In order to accommodate employee training, the Forks and Sekiu offices will open at 11:00 a.m. on Wednesday, May 22, 2019. We apologize for any inconvenience this may cause. Payments may be made by phone using a debit/credit card by calling 844-239-0074, online at, or via the SmartHub app on your mobile device. For emergencies, please call 452-9771 or 1-800-542-7859. Read More

Community Solar Participation Agreements to be Accepted Beginning April 15, 2019.

PUD #1 of Clallam County (Clallam PUD) will begin accepting paid participation agreements for the purchase of units of its community solar installation, expected to begin production in late 2019. The project, to be sited at 410 E. Washington St. in Sequim, WA, will be a 30kW project consisting of approximately 96 panels and estimated to produce up to 32,000 kWh annually over 25 years. The proposed project was presented to the PUD Board of Commissioners on March 25. A… Read More

Area Door-to-door Solicitations Are Not PUD Employees

The PUD has received calls from customers stating that someone is going door-to-door handing out information related to the PUD’s advanced meter project and handing out opt-out forms. Due to the increasing number of scams that utilities are experiencing, we appreciate that our customers have taken heed to the advice to question anyone representing the PUD who is not officially a PUD employee. The PUD has not endorsed any such activity and it is not PUD employees conducting the door-to-door… Read More

New Electric Rates Go Into Effect April 1, 2019

The PUD reminds customers that the new electric rates are effective on all bills rendered on or after April 1, 2019. At their December 10, 2018 Commission meeting, the Board adopted the 2019 Electric Operating Fund Budget which included an average electric rate increase of 3.8% amounting to approximately $4.70 per month for the average residential rate payer for all bills rendered on or after April 1, 2019. Find out more about what goes into rates on page 6 of… Read More

Cold Temperatures Impact Winter Bills

We haven’t had a string of days this cold in quite some time and cold temperatures have an impact on our winter bills. Keep in mind that your home heating system is having to work that much harder to maintain the temperature in your home, compared to the temperature outside. If winter bills are a significant concern of yours, consider our Average Payment Plan that annualizes your energy usage into equal monthly payments to spread out the cost over the… Read More

Clallam PUD Prepared for Local Disaster with Emergency Response Plan

With the outages we experienced in December, and ongoing statewide education about the potential for a major Cascadia earthquake event, you might be wondering what the PUD has done to plan for such an event.  The PUD rolled out its Emergency Response and Restoration Plan (ERRP) in a presentation to all employees at the end of August, in conjunction with a presentation by Jim Buck on the Cascadia Subduction Zone and preparing for a major earthquake event.  The ERRP is the result… Read More

Clallam PUD Initiates Proposal to Create a Community Solar-Powered Micro-grid Demonstration Project

The 1st quarter Hot Line customer newsletter is hitting mailboxes this week. In it, we announce a new community solar project for which we are almost ready to start selling units. While this is exciting in and of itself, the community solar is one of three components proposed as part of a greater demonstration project. In October of 2018, the PUD announced that it had submitted an application to the Washington Department of Commerce (Commerce) proposing a community solar-powered electric vehicle… Read More

Beware of Scams!

The following information bears repeating as we have been notified there is a new round of scam phone calls being made: The PUD reminds customers about potential scams that may be committed over the phone, through mailers, via text messages and by people visiting their home or business. Criminals use various means of solicitation and may claim bills are delinquent, that special funding is available and/or seek financial information from the customer. Both commercial and residential customers in the PUD's… Read More