PUD Announces Residential Customer Survey

Clallam PUD will commence a survey of residential customers within the next two weeks. The survey will take about ten (10) days to complete by contacting a random sample of residential customers. SDS Research, a full service marketing research firm, will survey approximately 400 customers via telephone. Calls will come from the SDS Research general phone number at (208) 438-6100. The survey questions will last approximately ten (10) minutes. Clallam PUD plans to conduct surveys of its customers approximately every… Read More

Electric Rate Increase Reminder

The PUD reminds customers that the new electric rates are effective on all bills rendered on or after April 1, 2017. As announced earlier, Commissioners approved the rate increase at their December 12, 2016, public meeting. The new retail electric rates include 3.8% average increase. This equates to about $4.48 per month for the average PUD residential customer, using 1200 kWh per month. The actual retail electric rate increase will be applied as an increase of 10% per month on… Read More

Beware of Scams!

The PUD reminds customers about potential scams that may be committed over the phone, through mailers, via text messages and by people visiting their home or business. Criminals use various means of solicitation and may claim bills are delinquent, that special funding is available and/or seek financial information from the customer. Both commercial and residential customers in the PUD's service area have been targeted recently. You may get a call – or even a visit to your home – claiming… Read More

Power Restored: Power Outage, 3/7/17

UPDATE:  Power was restored at 3:28pm Original Post: PUD Customers between Lairds Corner and Joyce / Wasankari are experiencing a power outage. The outage began about 1:10pm and is the result of a vehicle hitting a power pole. There are about 860 customers without power. PUD crews are responding and working to restore power. Estimated restoration time is about 2-3 hours. Thank you for your patience. Report an Outage 360.452.9771 or 800.542.7859 Read More

Blood Drive to be held at Carlsborg Main Office

The PUD is holding a blood donation drive that is open to the public. Where: Carlsborg Main Office, located at 104 Hooker Road When: Tuesday, March 14.  9:00 am - 11:00 am and 12:00 pm - 3:00 pm. Click here to schedule an appointment online or call 1-800-398-7888 x2. Scheduling your appointment in advance is encouraged because if demand is high, additional staff and appointments can be added. Help support your community and blood supply at local hospitals! FAQ’s: Yes, you… Read More

Sekiu Customer Office Closed Today Only

The Sekiu Customer Service Office is closed today, February 9, 2017. We apologize for any inconvenience this may cause.  Payments may still be made online or by phone at 844-239-0074. Read More

Power Outages 2/8/17

CORRECTION to Update 1 (6:30pm, 2/8/17) We are currently experiencing power outages west of Port Angeles and in the Joyce areas. Approximately 250 customers are without power.  Outages began about 4:30pm.  Crews have been working and will continue through the evening to restore power to all customers. Outage areas include South Shore, Dan Kelly, Joyce-Piedmont, Cougar Ridge, Lawrence Rd, and other isolated areas. Thank you for your patience as crews work in this inclement and icy weather. Report an Outage 360.452.9771… Read More

Cold Weather Impacts Electric Bills

It’s been cold in Clallam County the past several weeks, which unfortunately means utility bills will likely higher as a result. While it is not uncommon for utility bills to be higher this time of year due to weather, this particular year has been colder than last year so customers need to be prepared. Higher than normal bills at this time of year are strictly a result of cold weather, and this year has been colder than usual. Just take… Read More

Hooker Road Construction (PUD’s Main Office)

Beginning January 3rd the County will move its Carlsborg Sewer Project work to Hooker Road during day time hours. Hooker Road will become a 1-lane road until the first part of February, much like Carlsborg Road was for a while. The County does not anticipate blocking the PUD’s driveway. We apologize for any inconvenience this may cause. Read More

Late Night Shut Down of Online Payments – Jan 3-4

Customers using the PUD’s online payment system will be unable to log in and make payments during the 9-hour period between 11:00pm, January 3rd, and 8:00am, January 4th. This planned down time is necessary for the PUD to run end of the year accounting processes. We apologize for any inconvenience this may cause. Read More