PUD Declares December 15th “Hydropower Appreciation Day”

Thursday, December 15, 2016, was declared Hydropower Appreciation Day in Clallam County by the Clallam County PUD Commissioners at their December 12, 2016, regular meeting. PUD Customers in Clallam County are fortunate to have amongst the lowest utility rates not only in the state, but in the region and nation as well. This is largely due to the clean, carbon free, renewable hydropower system on the Columbia and Snake River Dams. This is something the Commissioners believe we should all… Read More

PUD Approves Budget / Rate Increase

Clallam County PUD #1 (PUD) Commissioners voted to approve the 2017 Budget, 2017 Strategic Plan, and board reorganization during the December 12, 2016, Commission Meeting. The budget process for Commissioners included work sessions and regular business meetings, which were all open to the public. The PUD’s approved Strategic Plan continues the emphasis of Providing Stable Rates to customers and being Financially Responsible. The 2017 budget reflects that with the Commissioners approving a staff recommended 3.8% average increase in retail electric… Read More

PUD Lineman Receives Statewide Recognition

WASHINGTON PUD ASSOCIATION HONORS CLALLAM COUNTY PUD JOURNEYMAN LINEMAN Joe Helvey presented with Good Samaritan Award by the statewide association Sea-Tac, WA – The Washington Public Utility Districts Association presented its annual awards recognizing the outstanding dedicated service and commitment of individuals serving PUDs at the organization’s Annual Conference Thursday, December 1 in Vancouver, Washington. The Washington PUD Association presents awards annually for lifetime achievement, commitment to public service, and meritorious action in a life-threatening situation. This year, Clallam County… Read More

PUD Establishes “Heroes Award” – First Two Recipients Honored

Clallam County PUD Commissioners passed a resolution establishing a PUD “Heroes Program” at its November 21st Commission meeting. The resolution establishing the program states that, “Throughout the history of the PUD there has been occasions where a PUD employee has acted meritoriously, above and beyond the normal course of duty; and, the District wishes to have a permanent program to recognize these efforts so they may be celebrated with public recognition.” After the resolution was unanimously passed, the first two… Read More

UPDATE: Power Outage 11/13/16

Update 2 (6:30pm): Power was restored at approximately 6:30pm.  The cause a was vegetation in the line. Update 1 (5:50pm): Estimated restoration time is approximately 7:00pm.  Thank you for your patience. Original Post: At just before 4:00pm residents in the Diamond Point area began experiencing a power outage.  There are approximately 700 customers without power, and the cause appears to be a tree in a power line. PUD Crews are responding.  There is not estimated time of restoration yet.  Thank you… Read More

Power Outage, 11/12/16

Update: Power was restored just before noon. At just before 10:00am residents in Forks began experiencing a power outage.  There are approximately 500 customers without power, and the cause appears to be a tree in a power line. PUD Crews are responding.  Thank you for your patience. Report an Outage 360.452.9771 or 800.542.7859 Read More

New PUD Office Hours – Minor Changes

In order to accommodate new software upgrades in the most efficient manner possible, PUD Customer Office Hours will change effective Monday, November 7th. Beginning November 7th, Customer Office Hours will be: 8:00am to 4:30pm (the only exception is the Sekiu office which will be 8:30am to 3:30pm). Also Note Temporary Office Closures: The Co-op (Sequim) and Country Aire (Port Angeles) payment offices, and the Sekiu office will be closed on November 7 and 8 as we transition over to a… Read More

What Customers Need to Know About the PUD’s Software Upgrade

Effective Tuesday, November 1st at 5pm, Clallam PUD will transition to a new and enhanced online bill payment system called SmartHub. Since this is a new system, customers will need to re-register their online account and re-enter their desired auto-payment method. At SmartHub, customers will still be able to view their bills, sign up for paperless billing and use their debit or credit card for autopay or to make one-time payments. But there's even more available at SmartHub such as… Read More

Co-op, Country Aire, and Sekiu Offices closed on November 7-8

The Co-op and Country Aire payment offices, and the Sekiu office will be closed on November 7 and 8 as we transition over to a new software platform. We apologize for any inconvenience. Read More

Power Outage (10/28/16)

Outage Update (8:45am, 10/28/16) At approximately 7:45am this morning, customers on O’Brien Road (east of Port Angeles) began experiencing an outage. The outage impacts about 90 customers. The cause is the result of trees in the line. Estimated time of restoration is about 2 hours from now. Read More