PUD no. 1 of Clallam County is observing Drinking Water Week by recognizing the vital role tap water plays in daily life, the infrastructure that is required to carry it to and from homes and businesses, and the critical work that water professionals accomplish around the clock to ensure the delivery of quality tap water. “Tap water plays an integral role in meeting our daily health, hygiene and hydration needs,” said American Water Works Association CEO David LaFrance. “Water sector… Read More
At the Board of Commissioners meeting of March 14, 2022, the Commission approved reopening District customer service lobbies to the public, effective April 11, 2022. This assumes that the COVID-19 case rate in Clallam County continues its downward trend. The first in-person Commission meeting will also take place on that date. Coinciding with the reopening will be new hours of operation. PUD hours of operation will be 6:30 a.m. to 5:00 p.m. Monday through Thursday. Customer service hours will be… Read More
Payment systems will be unavailable during a maintenance period that will occur the 3rd Friday of each month from 11:00 p.m. to 1:00 a.m. This impacts SmartHub, the website payment portal, and 24/7 phone payments. Read More
Due to upcoming staffing changes at the Sekiu office, it is the PUD’s intent to staff the office one day a week, on Wednesdays, beginning the week of March 14. The drop box is being removed and payments can be made through the new kiosk that has been installed in the drive-through lane. Read More
The Neah Bay payment kiosk is moving on January 18, 2022. On that date it will be out of service until about 2pm for the move. It is moving from The Makah Education/Tech Center at 880 6th Ave to: Neah Bay Public Safety Lobby 113 Waadah View St Neah Bay WA 98357 At this location it will be available 24/7 for use. Read More
If you or your business or non-profit organization need financial utility assistance, we encourage you to contact our local assistance agencies (listed below) as soon as possible as some funds are first-come first-served. Applying early is your best opportunity to maximize the assistance you may receive. Serenity House of Clallam County has received new federal funding for rent and utility assistance. This funding was approved as relief from economic impacts of the COVID-19 pandemic with the passage of the Coronavirus Response Relief… Read More
We have seen an uptick again in telephone scam calls attempting to collect money while impersonating PUD employees. In the calls, the scammer says they are with the PUD and threatens to shut off power if a large sum of money is not paid (within 10 minutes, perhaps at a non-PUD location, or there could be other methods we are not aware of). Typically, PUD customers will not receive a phone call from the PUD about disconnect, although there is… Read More
Wednesday, November 24, 2021 Update We are pleased to report that all water samples have come back satisfactory. The Clallam Bay Boil Water Advisory is being lifted, effective immediately. Water can now be used for all potable purposes. Thank you for your patience throughout this event. Happy and safe Thanksgiving weekend from everyone at Clallam PUD! Reminder: The water in the filling station truck tank is potable (drinking) water so you can fill your own containers and/or refill bottled water… Read More
The state moratorium on utility disconnects and late fees ends today, September 30th. In order to avoid service disruption, customers with past-due balances must bring their accounts current by Sunday, October 3, or have contacted us by 4:00 p.m. on Friday October 1 to establish payment arrangements. Payments can be made after business hours through several channels. Visit our Payments page for a list of available options. For utility assistance programs, please visit our COVID-19 Customer Support page. Read More
As members of Northwest RiverPartners, we bring you the following message that was issued today to their newsletter subscribers. To join their email list, click here. The worsening climate crisis has led to dire warnings, including the recent Code Red for humanity from the United Nations and a joint health alert on global warming from over 200 medical journals worldwide. These warnings make it absolutely clear that hydropower’s carbon-free attributes are tremendously important to the health of our planet and… Read More
