Did you know that Clallam PUD offers a Budget Payment Plan (or Average Payment Plan)? This service is offered to residential customers who have had an account with us at the same residence for at least 1 year (exceptions will be considered) and who have a zero balance at the time they wish to enroll in the Budget Payment Plan. This helps simplify your household budget by mitigating the impacts of temperature extremes at certain times of the year.
• Pay the same amount every month, recalculated annually
• Helps pay winter bills by using a built-up credit accumulated through the summer
• Set up auto-pay and paperless billing for added convenience
Payment Calculation
The PUD will calculate your monthly payment based on your utility consumption during the past year, divided into 12 equal payments for the coming year. The monthly payments made on the account in the summer and fall are intended to help establish a credit balance that leads to higher usage during the winter months.
Initial Budget Pay Setup; Best in Spring
The best time to begin Budget Pay is in the springtime between April and June. You then pay more than your monthly bills through the summer to build credit, allowing you to pay less than your monthly usage in winter months.
Annual Recalculation
Annually, in May, your utility account will be reviewed and your Budget payment amount. Your payment will go up if your utility consumption rose in the previous year or will go down if your consumption decreased. If your account reaches the recalculation date with a balance owing, this balance will be rolled in to the next Budget Payment season. You may make extra payments toward your balance if you notify Customer Service first.
Making Payments
While on the Budget Payment Plan, it is important that the exact amount of your payment is made every month by the due date. Even if there is a credit balance on the account, the Budget Payment needs to be made for this program to work for you. Delinquent or missed payments are subject to removal from the plan. Upon removal from the plan, the entire actual account balance will be due. The PUD reserves the right to recalculate a Budget payment account during the year if it determines the payments to be significantly out of line with the account’s utility usage, policy changes, or other unforeseen circumstances.
Monitor Usage
Because the Budget Payment Plan is based on last year’s usage, customers are encouraged to monitor their actual account balance and request an adjustment if it is not adequately meeting their needs.
Customers should contact PUD Customer Service with any questions or concerns regarding their account. Call for an account review at any time to be sure the program is working for you.