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Assistance Programs

Energy Assistance Programs Can Help

If you are struggling to pay your whole utility bill on time, it is important that you contact us as soon as possible so we can discuss your options. We can help you determine if you are eligible for a short extension to make your payment if you contact us as soon as possible.

If a payment is not made on a date promised your service may be disconnected, and there is a $5 late fee that will be applied to your account if payment is made past the due date.

Scroll to the bottom of this page to see a complete list of Clallam County assistance programs. These incredible programs are here to help.

PUD Low-Income Energy Assistance Program – Apply Today!

The Clallam County PUD Low – Income Energy Assistance Program is a monthly discount bill assistance program. We look at income, household size, and overall energy costs to determine eligibility. Income limits are higher than other community assistance programs, and it only takes a few minutes to apply and see if you qualify.

The goal of this program is to provide assistance to households that spend more than 6% of their household income on energy burden.

Please fill out our Low-income Energy Assistance online application so we may determine your eligibility for assistance. Read more about the program.

Budget Payment Plan

Our Budget Payment Plan annualizes your energy usage into equal monthly payments to spread out the cost of higher winter heating bills. The below graph on the left show monthly bills, higher in the winter, lower in the summer. The graph on the right is your monthly payment on Budget- know what to expect!

What is Budget Billing?

This is a payment plan that lets you spread your utility costs evenly throughout the year, so your bill stays predictable and easier to manage. Instead of paying more in high-usage months and less in low-usage months, you pay the same amount every month.

How it works

  • Best time to enroll: Spring. Springtime is ideal because it follows winter season, which is typically the highest. That means we have a full, accurate picture of your energy usage.
  • Your monthly payment is based on your past 12 months of usage. We total up what you used over the last year and divide it into 12 equal payments. That becomes your monthly budget amount.
  • Your plan is reviewed every May. Each May, we look at your actual usage from the previous 12 months. If your usage has gone up or down, your monthly budget amount may change on your June bill to keep your account on track.
  • Still review your bill. You should still review each of your monthly bills when on budget to monitor your usage. High electric or water usage is the best way to catch failing appliances or a water leak.
  • Give us a call if you would like to know what your monthly budget payment would be and begin the Budget Billing payment plan!

Neighborly Assistance & PowerPledge

The Neighborly Assistance Program allows customers to help their less fortunate neighbors who may be struggling to pay their utility bills. Contributions can be recurring, or a one-time payment. You choose how much to contribute.

There are those around us who occasionally need a helping hand. The Neighborly Assistance Program provides assistance to qualified low-income residential customers in paying their electric bills by passing these contributions through to local assistance agencies. The PUD does not deduct any administrative costs and gives 100% of the contributions directly to local community agencies. The funds are used to help families in Clallam County in emergency situations.

We are excited to introduce a new initiative: the Clallam PUD PowerPledge Fund, powered by PUD employee and community donations, that provides immediate assistance to customers experiencing a crisis. Although donations to the Clallam PUD PowerPledge Fund are not tax-deductible, every dollar goes directly to helping neighbors in need in the event of an urgent crisis where a rapid response is needed. This fund is dedicated to preventing utility service disconnection of customers facing a medical emergency, job loss, or unexpected hardship. Port Angeles St. Vincent de Paul. Sequim Community Aid, and Sequim St. Vincent de Paul contributions are still tax-deductible.

Why Contribute to Clallam PUD PowerPledge Fund?
• Immediate impact: Funds are used to prevent disconnection during a verified crisis
• Local support: 100% of donations help customers in your community
• Dignified relief: assistance is provided with care, privacy, and urgency

You may make a one-time donation or enroll to contribute a set amount each month to any of the funds. You can even ask that your bill simply be rounded up to the next dollar and that excess will be contributed to PowerPledge. Only one payment is necessary for both your contribution and your PUD bill. Pledges may be canceled at any time by contacting the PUD.

Customers who set up a PowerPledge Fund monthly contribution now through April 30, 2026 will be automatically entered into a drawing to win a great prize!

You can sign up for the Neighborly Assistance Program and PowerPledge Fund by using the form below.

Neighborly Assistance Program & PowerPledge Sign Up

Other Resources That You Might Find Helpful:

Here is a printable version of local assistance agencies.

Tribal Assistance Programs

Lower Elwha Klallam Tribal Assistance

Call the LEKT Social Services Department to apply for assistance and to see what programs you may qualify for. Financial Services (TANF and GA) for federally enrolled tribal members with income restrictions. The tribe also administers LIHEAP and LIHWAP utility assistance programs which have qualification requirements. They also refer clients to the following non-income restricted programs: Tribal Vocational Rehabilitation, Family Advocacy, Lower Elwha Food Bank, Healthy Transitions, as well as other programs.

Jamestown S’Klallam Tribal Assistance

The tribe administers LIHEAP funds yearly for enrolled tribal members. The TANF program also provides assistance to those who qualify, and ERA funding may be available as well. Call for additional information.

Quileute Tribal Assistance

The tribe administers LIHEAP and CITGO funds for enrolled tribal members. The TANF program also provides assistance to those who qualify.

Makah Tribal Assistance

The tribe administers LIHEAP and CITGO funds for enrolled tribal members. The TANF program also provides assistance to those who qualify.

Hoh Tribal Assistance

Monday through Friday 8 a.m. through 4 p.m. The Hoh Tribe helps administer the LIHEAP program for enrolled tribal members residing in the tribe’s service area.

Clallam County Utility Assistance Programs

Olympic Community Action Program (OlyCAP)

Contact OlyCAP to apply for LIHEAP (Low Income Home Energy Assistance Program) and LIHWAP (Low Income Home Water Assistance Program) for income at or below 150% of the federal poverty level. For more information and to schedule an appointment please visit the website or call (360) 774-5225. A variety of other household assistance programs may be available throughout the year.

Sequim Community Aid

Sequim residents only. Calls received Monday through Friday 9 a.m. through 6 p.m. Contact by telephone, leave a detailed message if no answer. Call back if there is no response to the message.

Serenity House of Clallam County

Programs include but not limited to utility assistance, rent and housing assistance, and youth services. Contact a Housing Specialist by phone or review website for details on current available programs and how to apply.

St. Vincent de Paul Port Angeles

Contact by telephone and leave a detailed message if no answer. Call back if no response to message.

St. Vincent de Paul Sequim

Contact by telephone and leave a detailed message if no answer. Call back if no response to message.

MANNA

Port Angeles residents only. Leave a message any day or time, staff calls back Thursdays only from 9 a,m. through 12 p,m. Assistance is available as resources allow.

Northwest Veterans Resource Center (NWVRC)

  • Phone: (360) 797-1791
  • Visit the Northwest Veterans Resource Center (NWVRC) website.
  • Hours: Monday through Thursday 9 a.m. through 3 p.m. Veterans and family members of veterans may qualify for utility funds and other assistance programs. Call and make an appointment to see if you qualify for utility funding and more.

Senior Information & Assistance

  • Phone: (360) 452-3221 for Sequim/Pt. Angeles, (360) 374-9496 for Forks
  • Hours: Monday through Friday from 9 a.m. through 4 p.m., closed between 12 p.m. through 1 p.m. Emergency Assistance Fund (payer of last resort) can provide limited and varied assistance to individuals ages 60 and older for utility assistance and other needs.

Ginger’s Closet

Forks area only, west of Port Angeles and south to and inclusive of the Hoh Nation. Provides emergency assistance for utilities and more. Documentation of need is required. Call or email Ginger's Closet Support, or email Forks Clothing Bank.

Lauridsen Trust Foundation

Assistance for widows. Must be a resident of Clallam County. To apply, call for an application and once submitted the Lauridsen Trust Board reviews once per month for funding consideration.

Department of Social and Health Services (DSHS)

  • Phone: (877) 501-2233
  • Visit the DSHS website.
  • Hours: Monday through Friday 8 a.m. through 5 p.m. Some funds may be available upon review of the situation. If there are no funds for utility assistance, the client may qualify for food assistance thus freeing up some funds that be used to pay for utilities.
What to Do When You Are Having Trouble Paying Your Utility Bills

Keeping up with your utility bills helps ensure you can have heat and light in your home. Having your power shut off because of lack of payment can be scary and challenging. We know sometimes funds are tight; here are some general tips and guidelines on keeping the bill manageable and avoiding a shutoff. We want to work with you to find solutions that will keep you comfortable in your home.

  • If you don’t pay your utility bill in time, you will receive a shutoff notice. It costs more to turn your power back on than it does to pay the bill before you get shut off.
  • If you’ve been shut off, there are many community-based-organizations that offer emergency funding to help you turn your power back on. You can review the options in this FAQ list.
  • Apply to a bill discount or energy efficiency program as listed on this page. These programs can help you lower your monthly bill and are good for the community and environment! Contact the PUD with any questions you may have. If you are enrolled in a program and your household size or income has changed, you may be eligible for a larger discount.
  • Consider our SmartPay prepay account, where you pre-pay for your electric use. These accounts do not have due dates or billing statements – you pay what you can when you can. When your balance is low, the PUD will send you an alert. You can also track your daily usage using our SmartHub mobile app.
  • The PUD offers payment plans and can work out different agreements with your household. If you run into issues with your payment plan, contact the PUD. Our goal is to find a solution that works for you.
  • Explore ways you can reduce your energy consumption, or ask the PUD to perform an energy audit on your home. This could help lower your bills.
  • Explore social service options you or your household may qualify for; many people in our community use these programs and have positive experiences. They can help ease other costs in your budget.
  • If you move out of a property, be sure to notify us. You are responsible for charges up to the date you notify your utility you no longer require services. Renters and homeowners can be billed long after moving away from an apartment or home if they fail to notify the utility.