Payments

You can make payments by phone, in-person, by mail, or online through a variety of electronic options. If you need help with paying your bill, please click here for assistance options.

Over the Phone: You can make a payment by phone 24 hours a day/7 days a week!  Please have your account number ready and call 1-844-239-0074.  When you make a payment by phone you will be given the option to save your card number for future payments. This is also an easy option if you need to make a payment to an account upon which you are not listed as an owner.

By Mail: To pay your bill by mail please include the payment stub from the bottom of your bill and mail to:
PUD # 1 of Clallam County
P.O. Box 1000
Carlsborg, WA  98324

In Person: PUD office locations accept cash, credit or debit Visa, MasterCard and Discover cards, check or money order. The PUD Main Office in Carlsborg also has a kiosk in the lobby at which you can make payments and avoid standing in line!

Payment Drop Boxes: There are payment drop boxes available at all customer service locations, plus one available in Sequim in the Co-op parking lot, near the fuel pumps. Sorry – there is no cash accepted at payment drop boxes.

Online: Please visit the SmartHub customer account access portal to make online payments. You can make a one-time payment without enrolling with your account number and last name here: https://clallampud.smarthub.coop/PayNow.html . 

OR

You can make one-time payments and set up automatic payments from debit/credit card or checking account on SmartHub, monitor your usage, and so much more here: https://clallampud.smarthub.coop/Login.html#login:

Automatic payments withdrawn from your financial institution:  You may elect to authorize the PUD to transfer funds via Electronic Funds transfer automatically each month to cover your utility billing. Click the links below to sign up or to change/cancel your Electronic Funds Transfer.

EFT Sign Up Form
EFT Change or Cancel Form

Bill Payment through your Financial Institution: If you set up an online payment through your bank’s bill pay service, please include your account number and have your payments directed to:

PUD #1 of Clallam County
P.O. Box 1000
Carlsborg, WA  98324

Note: If your account number is inaccurate your payment may not reach us. If you make a payment from your financial institution’s bill pay service and are paying on multiple accounts please include each account number and how much your intended payment for each account is, or make separate bill pay payments for each utility account to ensure your payments reach your accounts properly.